Posts

The Gap Between Buying AI and Using It Well

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  Organizations are not short on AI tools.  Most have already bought several. The gap is between owning a license and actually changing how work gets done, and that gap is where the return on every subscription quietly disappears. I see a common pattern: a company signs up for an AI platform, gives everyone a login, sends a kickoff email, maybe holds a training session, and then moves on to the next initiative. Six months later, usage has dropped to a handful of people who were already comfortable experimenting with AI. The tool didn't necessarily fail. The organization never actually implemented it. It simply made the technology available. Buying AI and Using AI Are Two Different Projects Buying AI is a procurement decision. Someone evaluates vendors, compares features and pricing, reviews security requirements, and signs a contract. Using AI well is a change management project. It means figuring out which parts of which jobs should actually change, teaching people how to inc...
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From Strategy to Implementation: How I Work Across the AI Lifecycle

AI implementation gets talked about as though it is one job. It isn't. There is a significant difference between deciding where AI belongs, building the technology, teaching people about it, and actually changing how the work gets done. That distinction matters because organizations can do one of those things well and still fail to get meaningful value from AI. You can have a strong strategy without a system, a great system without adoption, or give everyone access to an AI tool without anyone actually changing the way they work. I've worked across enough of these areas to see why those gaps happen. It's also why I don't approach AI implementation from only one discipline. Strategy, Development, and Implementation Are Different AI strategy is about determining where AI can create value. What problem are we solving? Where does AI make sense? What should be automated, augmented, or left to people? What technology, data, and resources are required? AI development is abou...
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My First Paid YouTube Sponsorship: Going Back to Quo

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My first paid YouTube promotion was sponsored by Quo, formerly known as OpenPhone , and honestly, I couldn't have asked for a better first partnership.  Not because it was my first sponsorship, but because this is a product I was already using in my business. When I launched The Genius Code , I trusted OpenPhone for my business phone line. I wanted a professional number that I could manage from my own phone without carrying around a separate device just for business. It quickly became one of my favorite business tools. Then The Genius Code had to be put on pause. And when the business paused, some of the systems supporting it paused too. I eventually transitioned away from OpenPhone, which made sense at the time. Fast-forward to now. The Genius Code is back. We're preparing to take the program into school systems alongside Imagination to Income , which means I'm rebuilding the infrastructure around the business and getting the systems back in place. Including the phone line...
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